Reporting a compliance case


Privacy policy

We take data protection and confidentiality very seriously and adhere to the current national data protection regulations. Please read this privacy information carefully before submitting a report.

Purpose of the whistleblowing system

The whistleblowing system (BKMS® System) serves for securely and confidentially receiving, processing and managing reports regarding violations of the compliance rules of Bosch.

Responsible authority and data security

The party responsible for data protection in the whistleblowing system is

1) Robert Bosch GmbH, Robert-Bosch-Platz 1, 70839 Gerlingen in Germany and

2) its subsidiaries

as parties with mutually autonomous responsibility (hereafter also: “Bosch”). The whistleblowing system is operated by a specialized company, Business Keeper AG, Bayreuther Str. 35, 10789 Berlin in Germany, on behalf of Bosch.

Personal data and information entered into the whistleblowing system are stored in a database operated by Business Keeper AG in a high-security data center. Only Bosch has access to the data. Business Keeper AG and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organizational measures.

All data is encrypted and stored with multiple levels of password protection so that access is restricted to a very small selection of expressly authorized persons at Bosch.

Type of the collected personal data

Use of the whistleblowing system is voluntary. If you submit a report via the whistleblowing system, we collect the following personal data and information:

  • Your name, if you reveal your identity
  • Whether you are employed at Bosch
  • The names of persons and other personal data of persons that you name in your report.

Confidential handling of reports

Incoming reports are received by a small selection of expressly authorized and specially trained employees of the Compliance Organization of Bosch and are always handled confidentially. The employees of the Compliance Organization of Bosch evaluate the matter and perform any further investigation required by the specific case.

Within the framework of processing a report or within a special investigation, it may be necessary to share reports with additional employees of Robert Bosch GmbH or employees of other group companies, e.g. if the reports refer to incidents in subsidiaries. The latter may be based in countries outside the European Union or the European Economic Area with different regulations about the protection of personal data. We always ensure that the applicable data protection regulations are followed when sharing reports.

All persons who receive access to the data are obligated to maintain confidentiality.

Retention period of personal data

Personal data is retained for as long as necessary to clarify the situation and perform an evaluation. After the report processing is concluded, this data is deleted in accordance with the statutory requirements.

Use of the whistleblowing portal

Communication between your computer and the whistleblowing system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the whistleblowing system. In order to maintain the connection between your computer and the BKMS® System, a cookie is stored on your computer that merely contains the session ID (a so-called session cookie). This cookie is only valid until the end of your session and expires when you close your browser.

It is possible to set up a postbox within the whistleblowing system that is secured with an individually chosen user name and password. This allows you to send reports to the responsible employee at Bosch either by name or in an anonymous, safe way. This system only stores data inside the whistleblowing system, which makes it particularly secure. It is not a form of regular e-mail communication.

Note on sending attachments

When submitting a report or an addition, you can simultaneously send attachments to the responsible Bosch employee. If you wish to submit an anonymous report, please take note of the following security advice: Files can contain hidden personal data that could endanger your anonymity. Remove this data before sending. If you are unable to remove this data or are unsure how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.

Version: 01/03/2016


I have read and understood the data privacy statement and I consent to the processing of my personal data and information as described therein.